Contact Us

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7390 West 32nd Street
Fremont, MI, 49412
United States

Hasselman's Honey provides high quality, flavorful honey, beeswax, and honeycomb to Western Michigan. We are passionate about the health of bees, people, and the local ecosystem.

Payment & Returns

RETAIL CUSTOMERS:
Payment: 
Your card is charged upon completion and confirmation of your online transaction. You will receive an order conformation by email which will summarize all transactional information.
All returns on items purchased online will be processed in the form of an electronic transactional credit to the card originally used to make the online purchase.
Sales tax will be applied per the regulation of your state at the point of online sale.
Please contact us if you have any questions about billing, internet sales tax, or shipping.

Returning a product:
Defective Products: Great Lakes Bee Company and Hasselman’s Honey take great pride in the quality of our honey and bee products. If you receive a product from us that is defective, please call or email us. Upon receipt of the information needed, you will receive full credit or replacement and instructions on disposing of the defective product(s). We will cover all transportation costs for replacing the defective product. If credit is requested, it will be issued upon receipt and inspection of the return. Returns or exchanges must be made within 30 days of purchase.
Non-Defective Products: If you’re not completely satisfied with your purchase, you may return it for credit. Returns or exchanges must be made within 30 days of purchase. Credit will be issued upon receipt and inspection of the return. We do not cover transportation costs for replacing non-defective products.

Purchases made from entities other than Hasselman's Honey / The Great Lakes Bee Company are not eligible for return credit or exchange. Please contact the retailer where the purchase was made and inquire about their exchange or return policy.

Local returns can be made to:
Great Lakes Bee Company / Hasselman’s Honey
7390 West 32nd Street
Fremont, MI  49412

WHOLESALE CUSTOMERS:
Ordering products to sell in retail stores:

After being approved as a wholesale customer, you can place your orders through our website, by email or by phone. We are always here to talk and take down an order. Apply to be a wholesale customer.

Returning a defective product:
Great Lakes Bee Company and Hasselman’s Honey take great pride in the quality of our honey and bee products. If you receive a product from us that is defective and unsellable or unusable, please fill out a Return Authorization form. Upon receipt of the information needed, you will receive a full replacement and instructions on disposing of the defective product(s). We will cover all transportation costs for replacing the defective product. Credit will be issued upon receipt and inspection of the return.  

Returning a non-defective product:
If you’re not completely satisfied with your purchase, you may return it for a credit or replacement. Returns or exchanges must be made within 30 days of purchase. Full cases can be returned for 100% credit. Open cases will be charged a 15% restocking fee and a minimum of $7.50. Individual open items are not eligible for return. Credit will be issued upon receipt and inspection of the return. Shipping charges for non-defective products are not refundable.

Return mailing address:
Local returns can be made to:
Great Lakes Bee Company / Hasselman’s Honey
7390 West 32nd Street
Fremont, MI  49412

You can also return via Truck, FedEx, UPS or insured parcel post for tracking purposes. 

Damaged or lost return shipments:
We are not responsible for damages or packages lost in transit.   

Accepted payment types:
Approved accounts will receive 30-day terms. We also accept MasterCard, Visa, and Discover Card for payments in full.